Baylor College of Medicine

How We Are Keeping You Safe

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Your health is a top priority of Baylor Medicine. Learn more about the measures we're taking in our clinics to keep you safe. Don't delay your care.

To provide you with safe, quality care through your visit, our teams will be wearing surgical masks and performing frequent hand hygiene. We will continue to require you and any visitors to wear a cloth face covering or surgical mask while at our patient care facilities and during your doctor’s visit. 

If you have a mask or cloth face covering, you may wear it while in our facility. If you do not have a face covering, we will provide you with one. Additionally, we have taken the following measures:

  • Wearing personal protective equipment while providing patient care
  • Implementing additional sanitation processes to disinfect all equipment and surfaces.
  • Healthcare workers with fever, cough, sore throat, or other COVID-like symptoms are not permitted in any area of our clinics unless seeking care
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Before Your In-Person Appointment

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  • If you are experiencing symptoms of COVID-19 prior to your scheduled appointment, please call your Primary Care Physician’s office. If you do not have a PCP, you may call (713) 798-1000 to schedule with a new physician. 
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If You Require Testing

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  • Your provider may schedule a Telehealth visit or have you come into the clinic for a COVID-19 test.
  • You also may be referred to test at one of the many available community sites. Additional information can be found at Harris County Testing Locations and Information.
  • It is very important to self-quarantine until you receive your test results. 
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What to Expect During Your In-Person Appointment

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For your personal protection, as well as the protection of your doctor and staff, we will continue to require you and any visitors to wear a cloth face covering or surgical mask while at our patient care facilities and during your doctor’s visit. Please bring your own mask or cloth face covering. Baylor Medicine has the following masking guidelines in place: Appropriate Face Coverings. Please read the complete visitor policy.

When you arrive to your appointment, and have successfully completed ePreCheck-in, please let our front desk staff know that you have arrived in order to fully complete the check-in process.

Thank you for allowing us to care for you during this time. We appreciate your trust in our care and will do everything we can to support you and your loved ones.