School of Medicine

Housestaff Assistance Resources


The following are Graduate Medical Education Office resource contacts for residents and fellows in need of assistance. 




Office or Service

Laurel Williams, D.O.


GME Liaison

Marwan Yared, M.D.


GME Liaison

Heather Goodman, M.D., Ph.D.


Housestaff Counseling Service (for personal or family counseling needs) Note: 12 free sessions per year provided for trainees and their significant others

Sandra (Sandy) Dunn


Office of Employee Relations (for HR issues)

Ellen Friedman, M.D.


Office of Professionalism (for professionalism issues)


Living Our Values


Baylor College of Medicine is committed to living our values. Should you face situations that do not align with our values, either due to personal or interpersonal challenges, resources are available to help you.


Confidential Problem Solving and Dispute Resolution


The Ombuds Office is a confidential, informal, independent, and neutral place to discuss concerns, resolve disputes, manage conflicts, and increase skills regarding communication, negotiation and problem solving. You may reach out to the Ombuds Office as a first step, a last resort, or at any point along the way. You may also reach out anytime you would like to discuss something confidentially and aren’t sure where to go.