Can I be seen today or before the next available appointment?
When you speak to a patient care representative at (713) 798-6100, they will be happy to assist you with any urgent or emergency situation. We will work diligently with you to accommodate all of your scheduling needs.
Will you confirm my appointment?
Yes. A patient care representative will contact you to confirm your appointment two days prior to your appointment date.
What doctor would you recommend?
Each of the Alkek Eye Center physicians is qualified to treat a broad range of ophthalmic conditions. Based on your eye problem, your appointment will be with a specialist who best meets your needs.
How can I find out more information about my physician?
The easiest way would be to look up your doctor on our physicians page.
May I speak to the doctor or technician?
Alkek Eye Center physicians and technicians maintain a full patient care schedule. A patient care representative can be reached at (713) 798-6100. He/she will be happy to deliver your message to the appropriate physician or technician who will then take steps to take care of your request.
How do I refill a prescription?
See Prescription Refill Request.
Is there a pharmacy in the building? An optical shop?
Alkek Eye Center offers a full-service optical shop, BCM Optical, as a part of our facility. It is located on the first floor of our facility. For more information, please call BCM Optical at (713) 798-2020. We do not offer pharmacy services on-site.
How long will my appointment last?
Usually a patient's visit can range from one to three hours. Our physicians and technical staff take extra care in making sure all of your questions and eye care needs are met.
Does Alkek Eye Center have a program to assist low-income patients?
There are several organizations whose mission is to provide ophthalmic care for those patients who qualify for these programs. Please refer to one of the following organizations:
Where are you located?
All of our clinics are located in the Texas Medical Center, near Hermann Park, in Houston, Texas. To obtain driving instructions, please see Locations.
How much is parking? Will you pay for my parking?
Parking rates vary at each clinic location.
What if I have a problem during the night or on the weekend?
Alkek Eye Center physicians are available to address your eye care needs 24-hours a day, seven days a week. Please call (713) 798-6100 and the answering service will contact the physician on-call.
Will I receive a prescription for contact lenses or glasses with my general eye exam?
A general or comprehensive medical eye examination is designed to reveal both existing and potential eye problems, even in the absence of specific symptoms. The examination consists of a patient history, examination and testing to assess the functional behavior, anatomic status of the eye and the related structures. The physician will evaluate the findings and diagnose any potential abnormalities or diseases. The components of a contact lens exam are used to determine the correct refractive error for the contact lens and to ensure proper fitting. The appointment will also provide instructions on how to wear and care for your contact lenses. The doctor will then select the appropriate treatment for you. If eyeglasses or contact lenses are needed, a prescription will be given for an additional fee. If you know in advance that you are interested in contact lenses, please inform the patient care representative so that an appointment will be made for you to be seen when you are here for your general eye exam.
What diagnostic services does your clinic provide?
Specific screening tests include:
- Retinal Photography
- Fluorescein Angiography
- Anterior Segment Photography
- Slit - Lamp Photography
- Gonio Photography
- Specular Microscopy and Endothelial Cell Counts
- Diagnostic A - Scan Ultrasound; B - Scan Ultrasound
- Biometry with IOL Calculations
- Color Vision Testing
- Low Vision
- Visual Fields